Shipping & Cancellation

You can trust that your order will be quickly processed and safely delivered.

 

Hyper313 can only send orders to street addresses in Malaysia. We do not deliver to P.O. Box addresses. When you place an order, we will estimate delivery dates based upon the availability of your item(s), and your shipment’s destination.

 

a) Shipping Charges

 

Our shipping charges are determined by the weight of your order.

 

Peninsular Malaysia – Shipping charges are RM8

 

East Malaysia (Sabah & Sarawak) – Shipping charges are RM15

 

Please e-mail us at hypertrade313@gmail.com or call us at +6010-311-3419 for special shipping requests, bulk purchases and large quantity shipment.

 

 b) Others

Any inquiry, kindly contact our Customer Service at +6010-311-3419 or email us at hypertrade313@gmail.com

 

Shipping address cannot be changed once order(s) has been shipped.

 

Order cannot be cancelled or changed once transaction is being approved.

 

 For items in stock, you shall receive your order in 5-10 working days upon order confirmation.

 

If your ordered items are not delivered later than 21 days, please contact, our Customer Service quoting your order reference contained in your Order Confirmation Email.

 

In the event of any unsuccessful delivery of the goods due to unattended receiver at the time of delivery, or inaccurate and incomplete address or contact number, additional deliver charges may apply.


Hyper313 is not responsible for shipping charges of returned packages due to missing or wrong information.